Returns & Exchanges

At Darussalam PK, we strive to ensure your complete satisfaction with every fashion piece you purchase. If you are not entirely happy with your order, we offer a hassle-free 14-day return and exchange policy to ensure a seamless shopping experience.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or WhatsApp within 14 days of delivery, providing your order number and the reason for the return or exchange.

• 2.
  Quality Inspection

  Ensure the items are unworn, unwashed, and have all original tags attached in their original packaging to qualify for a successful return process.

• 3.
  Ship the Item

  Pack your items securely and send them back to our centralized warehouse using a traceable courier service of your choice.

• 4.
  Refund or Exchange Processing

  Once we receive and inspect your return, we will process your refund to the original payment method or ship your exchanged items within 5-7 business days.