Frequently Asked Questions

Everything you need to know about shopping with Darussalam PK.

What are your shipping charges and delivery times?

We offer nationwide shipping across Pakistan. Delivery typically takes 3-5 business days. Shipping fees are calculated at checkout based on your location and order weight.

What is your return and exchange policy?

You can return or exchange any unworn item with original tags within 7 days of delivery. Please contact our support team to initiate a return request.

What payment methods do you accept?

We accept Cash on Delivery (COD), as well as secure online payments via Bank Transfer, EasyPaisa, and JazzCash.

How do I ensure I pick the right size?

Each product page includes a detailed size chart. We recommend measuring a similar garment you own to compare against our measurements for the perfect fit.

Can I track my order status?

Yes, once your order is dispatched, you will receive a tracking number via SMS and email to monitor your shipment in real-time.

Do you offer international shipping?

Currently, Darussalam PK primarily serves customers within Pakistan. For international inquiries, please contact our customer service department directly.